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National 3 Administration & I.T.

The Course, which is practical and experiential in nature, develops both generic and
subject-specific skills in familiar administration-related contexts. The generic skills
include the thinking skills of understanding and applying and aspects of numeracy. The subject-specific skills, which include a basic ability to use IT, will enable learners to process and communicate information in the context of simple administrative tasks. This Course comprises three mandatory Units.

IT Solutions for Administrators (National 3)
The purpose of this Unit is to develop learners’ awareness of administration in the
workplace and to complete simple administrative tasks. The Unit also aims to enable learners to acquire IT skills in familiar administration-related contexts. Learners will use basic functions of the following IT applications — word processing, spreadsheets and databases — to create and edit straightforward documents used in the workplace, which may relate to any administrative function.

Communication in Administration (National 3)
The purpose of this Unit is to enable learners to carry out simple electronic searching and communication in familiar administration-related contexts. Learners will use current or emerging equivalent technologies to carry out simple administrative tasks. They will also develop a basic ability to use the internet to find information related to everyday administrative functions.

Administration in Action (National 3)
The purpose of this Unit is to enable learners to perform simple tasks in the context of a practical administration- and IT-based scenario. Learners will use the current or
emerging equivalent technologies to work through a series of simple administrative
tasks given in the scenario.

Conditions of Award
To achieve the National 3 Administration and IT Course, learners must pass all of the required Units.

National 4 Administration & I.T.

The Course, which is practical and experiential in nature, develops both generic and
subject-specific skills in administration-related contexts. The generic skills include the skills of remembering, understanding and applying as well as aspects of literacy and numeracy. The subject-specific skills, which include basic IT skills, will enable learners to organise, process and communicate information, to carry out straightforward administrative tasks and to organise and support small-scale events. This Course comprises four mandatory Units, including the Added Value Unit.

Administrative Practices (National 4)
The purpose of this Unit is to give learners a basic introduction to administration in the workplace. Learners will begin to appreciate key legislation affecting employees, key features of good customer care and the skills, qualities and attributes required of administrators. The Unit will also enable them to apply this basic understanding in carrying out a range of straightforward administrative tasks required for organising and supporting small-scale events.

IT Solutions for Administrators (National 4)
The purpose of this Unit is to develop learners’ basic skills in IT and organising and
processing simple information in familiar administration-related contexts. Learners will use the following IT applications: word processing, spreadsheets and databases, to create and edit simple business documents. The Unit will allow emerging technologies to be incorporated so as to ensure that its content remains current and relevant.

Communication in Administration (National 4)
The purpose of this Unit is to enable learners to use IT for gathering and sharing simple information with others in familiar administration-related contexts. Learners will develop a basic understanding of what constitutes a reliable source of information and an ability to use appropriate methods for gathering information. They will also become able to communicate simple information in ways which show a basic awareness of its context, audience and purpose. The Unit will allow emerging technologies to be incorporated so as to ensure that its content remains current and relevant.

Added Value Unit: Administration and IT Assignment (National 4)
The purpose of this Unit is to draw on the knowledge, understanding and skills
developed in the other three Units. Learners will undertake practical administrationand IT-based tasks to organise and support a small-scale event or events.

Conditions of award
To achieve the National 4 Administration and IT Course, learners must pass all of the required Units, including the Added Value Unit.

National 5 Administration & I.T.

The Course, which is practical and experiential in nature, develops both generic and
subject-specific skills in administration-related contexts. The generic skills include the thinking skills of remembering, understanding and applying, as well as aspects of literacy and numeracy. The subject-specific skills, which include IT skills, will enable learners to organise, manage and communicate information, to carry out administrative tasks and to organise and support events.

Administrative Practices (National 5)
The purpose of this Unit is to give learners a broad introduction to administration in the workplace. Learners will develop an understanding of key legislation affecting both organisations and employees, the benefits to organisations of good customer care and the skills, qualities and attributes required of administrators. The Unit will also enable them to apply this understanding in carrying out a range of administrative tasks required for organising and supporting events.

IT Solutions for Administrators (National 5)
The purpose of this Unit is to develop learners’ skills in IT, problem solving and
organising and managing information in largely familiar administration-related contexts. Learners will select the following IT applications — word processing, spreadsheets, databases — and will use them to create and edit business documents. The Unit will allow emerging technologies to be incorporated so as to ensure that its content remains current and relevant.

Communication in Administration (National 5)
The purpose of this Unit is to enable learners to use IT for gathering and sharing
information with others in largely familiar administration-related contexts. Learners will develop an understanding of what constitutes a reliable source of information and an ability to identify and use the most appropriate methods for gathering information. They will also become able to communicate information in ways appropriate to its context, audience and purpose. The Unit will allow emerging technologies to be incorporated so as to ensure that its content remains current and relevant.

Course Assessment
The purpose of this assignment is to assess learners’ ability to apply their administrative and IT skills, developed and acquired during the Course, in the context of organising and supporting an event.
The assignment will give learners an opportunity to demonstrate the following:

using advanced IT functions in word processing, spreadsheets, databases, presentations and desktop publishing to produce and process in formation in familiar contexts
skills in using technology for investigation
skills in using technology for electronic communication, taking account of the context, audience and purpose of communication
administrative skills related to organising and supporting an event
skills in problem solving

The assignment will have 100 marks.

Conditions of award
To gain the award of the Course, the learner must pass all of the Units as well as the Course assessment.