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Parental Complaints

Falkirk Council Complaints Procedure – Parental Complaints

Over recent years there have been changes to the way in which Falkirk Council Children’s Services respond to complaints from parents. This communication is to highlight for parents the current complaints procedure for parental complaints as well as the procedure for enquiries and compliments. Please find blow the current approach which parents should take for complaints, enquires and compliments relating to school or education within Falkirk generally.